'Eclipse' Studded Zip-Up Cotton Hoodie

SHIPPING DETAILS

Average Shipping Times:

United States:

• Standard Shipping (8-10 business days) - Free
• Expedited (5-7 business days)

Worldwide:

• Standard Shipping (10-12 business days) - Free
• Expedited (5-7 business days) 

Order Tracking

You will receive an email notification complete with a tracking number and link once your items are shipped. Should there be any issues, feel free to contact us at info@cloutcollection.shop.

Order Processing

Expect a processing time of 1-4 business days before your order is shipped. An email notification with tracking information will be sent once your package is on its way. To cancel an order, please email us within 24 hours of placing it.

Making a Return

All returns should be sent back within 30 days of delivery, unworn and in their original packaging. Include the original packing list for seamless processing. 

We strive for your complete satisfaction. For more details, please refer to our Return Policy.

Unreceived Items

Contact us at info@cloutcollection.shop should you not receive your order within the stipulated timeframe. We're committed to resolving any issues promptly.

International Customers

Feel free to shop in your local currency; however, your cart will convert to USD at checkout. Don't worry about currency disparities or additional fees, we've got that covered! 

Questions or concerns?

• Contact us
• 📧info@cloutcollection.shop
• 📱 +1 ‪(619) 407-9143‬

RETURN POLICY

Step-by-Step Return & Exchange Instructions:

1. Contact Us: Reach out to us via email or text to initiate the process.

2. Pack It Up: Ensure the item is unworn, undamaged, and in its original packaging.

3. Send It Back: Ship your package with the prepaid return label we provide via email.

4. Return Processed: Upon receipt and inspection, we'll promptly process your refund or ship your new item(s) free of charge.

Making a Return

Your journey with CLOUT COLLECTION™ should be seamless from start to finish. If you're not absolutely thrilled with your purchase, return it for a full refund within 30 days of delivery. Please ensure that returned items are unworn, undamaged, and sent back in their original packaging.

The Refund Process

Upon receiving and inspecting your returned merchandise, we will promptly process your refund. Please expect a credit to your original payment method within 4-7 business days.

How to Execute an Exchange

Sometimes you may need a different size or color. If that's the case, just let us know! We facilitate exchanges for any item that meets our return criteria: unworn, undamaged, and in the original packaging.

Your Satisfaction, our Guarantee

At CLOUT COLLECTION™, your satisfaction isn't just a policy—it's our commitment. That's why we offer a 30-Day Money-Back Guarantee, allowing you to shop with complete peace of mind.

Questions or concerns?

• Contact us
• 📧info@cloutcollection.shop
• 📱 +1 ‪(619) 407-9143‬