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Return Policy

Step-by-Step Free Return & Exchange Instructions:
 
  1. Contact Us: Reach out to us via email or text to initiate the process.
  2. Pack It Up: Ensure the item is unworn, undamaged, and in its original packaging.
  3. Send It Back: Ship your package with the prepaid return label we provide via email.
  4. Return Processed: Upon receipt and inspection, we'll promptly process your refund or ship your new item(s) free of charge.

       

       

      Making a Return:

       

      • Your journey with CLOUT COLLECTION™ should be seamless from start to finish. If you're not absolutely thrilled with your purchase, return it for a full refund within 30 days of delivery. Please ensure that returned items are unworn, undamaged, and sent back in their original packaging.

       

       

      The Refund Process:

       

      • Upon receiving and inspecting your returned merchandise, we will promptly process your refund. Please expect a credit to your original payment method within 4-7 business days. If the refund has not been credited to your account within 7 business days, don't hesitate to reach out to us at info@cloutcollection.shop.

       

       

      How to Execute an Exchange:

       

      • Sometimes you may need a different size or color. If that's the case, just let us know! We facilitate exchanges for items that meet our return criteria: unworn, undamaged, and in the original packaging.

       

       

      Your Satisfaction, Our Guarantee:

       

      • At CLOUT COLLECTION™, your satisfaction isn't just a policy—it's our commitment. That's why we offer free returns and a 30-day money-back guarantee, allowing you to shop with complete peace of mind.

         

        Questions or concerns?



        For more details, please refer to our FAQs and Shipping Info page.

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