RETURN POLICY
Step-by-Step Return & Exchange Instructions:
1. Contact Us: Reach out to us via email or text to initiate the process.
2. Pack It Up: Ensure the item is unworn, undamaged, and in its original packaging.
3. Send It Back: Ship your package with the prepaid return label we provide via email.
4. Return Processed: Upon receipt and inspection, we'll promptly process your refund or ship your new item(s) free of charge.
Making a Return
Your journey with CLOUT COLLECTION™ should be seamless from start to finish. If you're not absolutely thrilled with your purchase, return it for a full refund within 30 days of delivery. Please ensure that returned items are unworn, undamaged, and sent back in their original packaging.
The Refund Process
Upon receiving and inspecting your returned merchandise, we will promptly process your refund. Please expect a credit to your original payment method within 4-7 business days.
How to Execute an Exchange
Sometimes you may need a different size or color. If that's the case, just let us know! We facilitate exchanges for any item that meets our return criteria: unworn, undamaged, and in the original packaging.
Your Satisfaction, our Guarantee
At CLOUT COLLECTION™, your satisfaction isn't just a policy—it's our commitment. That's why we offer a 30-Day Money-Back Guarantee, allowing you to shop with complete peace of mind.
Questions or concerns?
